Support

We are here to help

We usually answer within a day. The most common questions are covered in the guide.

Contact support

Describe your question in your account and attach a screenshot: the answer comes by e-mail and stays in the conversation. Never send your password.

Open a ticket

No account, or cannot sign in? Write to support@desktubo.com.

Guide

How to open a video, turn on the chat, get Premium and what to do when something does not work.

Open

Payment question

Paid, but Premium did not turn on? Press “Check status” in the app's settings. If that does not help, write to us and choose the order.

Ask about a payment

Managing the subscription

Extend Premium, disconnect a computer, change the password: all in your account.

Your account