Support
We are here to help
We usually answer within a day. The most common questions are covered in the guide.
Contact support
Describe your question in your account and attach a screenshot: the answer comes by e-mail and stays in the conversation. Never send your password.
Open a ticketNo account, or cannot sign in? Write to support@desktubo.com.
Guide
How to open a video, turn on the chat, get Premium and what to do when something does not work.
OpenPayment question
Paid, but Premium did not turn on? Press “Check status” in the app's settings. If that does not help, write to us and choose the order.
Ask about a paymentManaging the subscription
Extend Premium, disconnect a computer, change the password: all in your account.